r777 Terms and Conditions

1 General Provisions and Applicability

These terms and conditions constitute a legally binding agreement governing use of the r777 platform and its related services. By accessing the platform, opening an account, or using any service, the user is considered to have accepted all these terms.

r777 is an online gaming and sports betting platform operated for users in Bangladesh. This platform is intended for entertainment purposes only, and participation is made entirely on the basis of personal choice.

r777 reserves the right to amend any part of these terms at any time. Continuing to use the platform after updated terms have been published will be taken as acceptance of the new terms.

2 Account Registration and Eligibility

The following eligibility requirements must be met to open an account and use services on r777:

• The user must be at least 21 years of age.
• All information provided at the time of registration must be accurate, complete, and current.
• A person may operate only one account.
• The user must open the account in their own name and for themselves — operating an account on behalf of a third party is prohibited.
• An active and working mobile number and email address are required.

2.1 Identity Verification (KYC)

r777 follows an identity verification process to ensure a safe gaming environment. Users may be required to submit a national ID card, passport, or other government-issued identification when requested.

Withdrawal may be suspended until verification is complete. Providing false information will result in immediate account closure and the associated balance may be forfeited.

2.2 Minors Prohibited

Use of the r777 platform by any person under the age of 21 is strictly prohibited. If it is found that an account has been opened or operated by a minor, that account will be permanently closed.

3 Account Use and Security

Each user is fully responsible for the security of their own account. Login credentials such as username and password must be kept strictly confidential and must not be shared with any third party.

• Use a strong password that combines letters, numbers, and special characters.
• If you suspect unauthorised access to your account, contact the support team immediately.
• Always log out after logging in from a public or shared device.
• Never share an OTP or any verification code with anyone else.

4 Deposit and Withdrawal Policy

r777 provides deposit and withdrawal facilities through popular payment methods available in Bangladesh. Currently supported methods are: bKash, Nagad, Rocket and bank transfer (including BRAC Bank, Dutch-Bangla Bank and other major banks).

4.1 Deposit Rules

• Minimum deposit: ৳200 (per method).
• Deposits must be made entirely from the user's own mobile banking or bank account in their own name.
• Deposits from third-party accounts or unknown sources are not accepted.
• After each successful deposit, it generally takes a short time to be credited to the account.

4.2 Withdrawal Rules

• Minimum withdrawal: ৳500.
• Withdrawal requests are generally processed within 1 hour.
• Account identity verification must be completed before making a withdrawal.
• If a bonus is attached, withdrawal will be available after the specified wagering requirement has been met.
• Withdrawals will only be processed to the method used for the most recent deposit, unless a different decision is made under special circumstances.

5 Bonuses and Promotional Offers

r777 provides bonuses and promotional offers from time to time. Each bonus offer has its own terms, which are stated in the details of the relevant promotion.

5.1 Welcome Bonus

New users may receive a 100% bonus on their first deposit, up to a maximum of ৳5,000. The wagering requirement for this bonus is 20 times the bonus amount. For example: if a ৳1,000 deposit earns a ৳1,000 bonus, the total balance will be ৳2,000; before withdrawing this bonus, bets totalling ৳1,000 × 20 = ৳20,000 must be placed.

5.2 General Bonus Rules

• Bonuses must be used within the set period unless notified that the bonus has been cancelled.
• Taking advantage of bonuses using multiple accounts or the same device is prohibited.
• Bonus funds cannot be withdrawn directly — only winnings earned from the bonus may be withdrawn after the wagering requirement has been met.
• r777 reserves the right to modify or cancel any bonus offer at any time.
• If misuse of a bonus is detected, the bonus and any winnings earned from it on the relevant account will be cancelled.

6 Gaming Rules

All games available on r777 — slots, live casino, baccarat, roulette and sports betting — are governed by specific gaming rules. The rules for each game can be viewed within that game.

6.1 General Gaming Conditions

• If a connection is lost during a game, the result will be determined from the last recorded state.
• If a game remains incomplete due to a technical fault, r777 reserves the right to make a decision.
• If an event is cancelled in sports betting, the stake will be refunded.
• If one selection in a multi-bet is cancelled, the result will be calculated based on the remaining selections.

6.2 RTP and Fairness

Slots and other games on r777 run on technology from verified game studios such as PG Soft, Pragmatic Play, JILI, Evolution, and Spribe. The RTP (Return to Player) rate of each game is set and applies over the long term. This is not a guaranteed return on every bet.

7 Prohibited Activities

The following activities are strictly prohibited on the r777 platform. Violating these rules may result in account closure and forfeiture of balance:

• Creating or operating multiple accounts.
• Registering using a false identity or forged documents.
• Strategically using multiple accounts to take advantage of bonuses (arbitrage betting or bonus hunting).
• Playing games using automated software, bots, or scripts.
• Attempting to breach the platform's security systems.
• Gaining unauthorised access to another user's account.
• Using the platform for money laundering or illegal transfer of funds.
• Harassing or attempting to defraud other users.

8 Account Suspension and Closure

r777 reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• If any part of these terms and conditions is violated.
• If evidence of fraud or deception is found.
• If identity verification of the account cannot be completed.
• In cases of suspicious or unusual financial transactions.
• Upon instruction from a court or relevant authority.

Users may also request account closure at any time. To submit a request, contact the support team via 24/7 live chat or email.

Whether the available balance will be returned after account closure depends on the circumstances — particularly if the closure was due to a rule violation, in which case the balance may be forfeited.

9 Limitation of Liability

r777 always aims to keep the platform running smoothly. However, r777's liability is limited in the following matters:

• Loss caused by internet disconnection or failure of a third-party service.
• A game remaining incomplete due to an unforeseen technical issue.
• Loss caused by the user's own negligence or error.
• Uncontrollable circumstances (force majeure) such as natural disasters or government restrictions.

r777 is never liable for a user's decision to gamble or any financial loss resulting from it. Gaming is an entertainment activity — there is no guarantee of financial gain.

10 Privacy and Data Protection

r777 gives the highest priority to protecting users' personal information. The platform uses SSL encryption technology to keep all data secure. Details of how personal information is collected, used and stored can be found in our privacy policy.

User data is never sold to third parties. However, information may be provided to authorities as part of a legal obligation.

10.1 Cookies Policy

r777 uses cookies to improve the user experience on the platform. Continuing to browse the platform will be taken as consent to the use of cookies.

11 Dispute Resolution

r777 aims to resolve any dispute with users through discussion. In case of a dispute, first check the FAQ section — answers to many questions can be found there.

If you have a complaint, send it to the support team. After receiving the complaint, r777 will review it within a reasonable time and communicate its decision.

11.1 Final Decision

On matters relating to game results, the data recorded on r777's servers will be considered final. Claims against displayed results will not be accepted without clear evidence of a technical fault.

r777 reserves the right to correct at any time any results or bonuses incorrectly displayed due to a technical error.

12 Changes to Terms

r777 reserves the right to change these terms and conditions, in part or in full, at any time. After any change, the updated version will be published on this page and the date will be revised.

For significant changes, a notification may be sent to the registered email or mobile number. Continued use of the platform after any change will be considered acceptance of the new terms.

To learn more about r777, read our About Us page. And for advice and support on responsible gaming, follow our Responsible Gaming Guidelines.