r777 Privacy Policy
This document explains in detail how your personal information is collected, why it is used, and how securely it is kept.
Purpose of This Policy
Welcome to the r777 platform. This Privacy Policy ("Policy") has been prepared so that you can clearly understand how r777 collects your personal information, the purposes for which it is used, and how it is kept secure. By creating an account or using any service on our platform, you are considered to have accepted the terms of this Policy.
To understand the full legal basis of your relationship with r777, please read our Terms and Conditions, which set out the overall framework for using the service. This Privacy Policy works as a supplement to those terms.
This Policy applies only to information collected through the r777 platform (website and app). Third-party websites or services may have their own privacy policies, for which r777 is not responsible.
What Information Is Collected
1.1 Information You Provide Directly
We store the information you provide yourself during account registration and while using the service. This includes:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Password (stored in encrypted form, never in plain text)
- Financial transaction details (payment method and amount)
- Identity verification documents, where applicable
1.2 Automatically Collected Information
Certain information is recorded automatically while you use the platform. These include:
- IP address and device type
- Browser and operating system information
- Logs of time spent on the platform and pages visited
- Transaction history and gaming activity records
- Information obtained from cookies and related tracking technologies
1.3 Information Received from Third Parties
Necessary information may also be obtained from payment service providers (such as bKash, Nagad, Rocket) and identity verification agencies. This information is used solely to ensure the security and validity of your transactions.
Purpose of Using Information
r777 uses your information for the following purposes:
2.1 Account Management and Service Delivery
Your information is used to create, verify and maintain your account, to process deposits and withdrawals, and to ensure gaming services are provided. Through age verification, we confirm that only persons aged 21 or above are able to use the platform.
2.2 Security and Fraud Prevention
Your information is analysed to ensure account security, detect suspicious transactions, and prevent unauthorised access. Every transaction is secured through SSL encryption and security protocols.
2.3 Communication and Support
Your contact information is used for 24/7 live chat and email support. It is also used to inform you of important account updates, security alerts, and service changes.
2.4 Ensuring Responsible Gaming
By monitoring the pattern of your gaming activity, we apply responsible gaming guidelines. If signs of excessive gaming are observed, support measures are taken.
2.5 Service Improvement
User experience is analysed to improve the platform's functionality and usability. This analysis is conducted in an aggregated and anonymous manner, not by identifying individuals.
Information Sharing and Disclosure
r777 does not sell your personal information to third parties. However, information may be shared in specific circumstances:
3.1 Service Partners
The minimum necessary information is shared with trusted service providers for payment processing (bKash, Nagad, Rocket, bank transfer) and technical support. These partners operate under strict confidentiality obligations and may not use the information for any other purpose.
3.2 Legal Obligations
Information may be disclosed on the basis of a court order or a lawful request from a competent authority. In such cases, we provide only the minimum amount of information required.
3.3 Fraud Prevention
If serious financial fraud or illegal activity is detected, relevant information may be shared with security agencies and necessary steps taken in cooperation with them.
3.4 Business Restructuring
In the event of a company merger or restructuring, user information may be transferred to the new entity. You will be notified in advance in such cases.
Cookies and Tracking Technologies
Cookies and similar technologies are used on the r777 platform. A cookie is a small data file stored on your device that improves the browsing experience.
4.1 Essential Cookies
These cookies are essential for maintaining login sessions and ensuring core functionality. Disabling them will prevent the platform from working properly.
4.2 Functional Cookies
These cookies are used to remember your preferences (language, theme) and settings, so you do not have to set them again each time you log in.
4.3 Analytics Cookies
These cookies are used to generate anonymous statistics for understanding platform usage patterns. You can disable these cookies from your browser settings, though some features may become limited.
Data Security Measures
r777 applies multi-layered security measures to keep your information secure:
- Data transmission is secured through SSL (Secure Socket Layer) encryption
- Passwords are stored using strong encryption algorithms, never in plain text
- Automatic alerts are triggered if unusual login attempts are made on your account
- Regular security audits are conducted on servers and databases
- Internal data access is restricted through strict authority-based controls
- Identity is confirmed through OTP verification
If you suspect any security issue, contact our support team immediately. Our 24/7 live chat support is available in both Bengali and English.
Data Retention Period
r777 retains your information for as long as necessary or legally required:
6.1 Active Accounts
All relevant information is retained while the account remains active. Transaction history and gaming activity records are needed for account management.
6.2 After Account Closure
Even after an account is closed, financial and identity-related information may be retained for a specified period as part of legal obligations. Once that period ends, the information is securely deleted or anonymised.
Your Rights and Choices
You have the following rights regarding your personal information:
7.1 Data Access
Upon request, r777 will provide details of the information stored about you. This request can be made to our support team.
7.2 Data Correction
If any of your information is incorrect, you may request a correction. Correcting verifiable information such as name or date of birth may require a proof of identity.
7.3 Opting Out of Marketing Communications
If you do not wish to receive promotional emails or messages, you can unsubscribe from your account settings or through the support team. However, it is not possible to stop important account-related notifications.
7.4 Account Closure Request
You may request to close your account at any time. However, due to legal obligations, certain information may need to be retained for a specified period, as mentioned in section 6.2.
To exercise any of the above rights or for further information, contact us directly. Visit our About Us page to learn about us and how to get in touch.
Protection of Minors
The r777 platform is strictly for users aged 21 and above. We do not knowingly collect information from anyone under the age of 21. Age verification is mandatory at registration, and if a user is suspected to be a minor, the account is suspended immediately.
If any minor's information is collected by mistake, it will be deleted without delay. Parents or guardians who have concerns about this may contact our support team.
Changes to the Policy
r777 may update this Privacy Policy as needed. When changes are made, the "Last Updated" date at the top of the page will be changed, and for significant changes, a notification will be sent to the registered email address.
Continuing to use the platform after a policy update will be considered as your acceptance of the new policy. You are therefore advised to review this page from time to time.
Contact and Complaints
If you have any questions or complaints about this Privacy Policy, please contact us:
- 24/7 Live Chat: through the support button on the platform
- Email: [email protected]
Our support team is able to communicate with you in both Bengali and English. Answers to common questions may be found in our FAQ section.
This Privacy Policy applies to all users of the r777 platform. It is a legal document — by using the platform, you are considered to have accepted its terms. Applicable for users aged 21 and above.
Play safely and responsibly at r777
Your information is secure, your transactions are encrypted — every moment at r777 is reliable.
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